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Questions and Answers

What Causes Hearing Loss?

Hearing loss occurs to most people as they age. Hearing loss can be due to the aging process, exposure to loud noise, certain medications, infections, head or ear trauma, congenital (birth or prenatal) or hereditary factors, diseases, as well as a number of other causes.

How Do I Know if I Have Hearing Loss?

The following questions will help you determine if you need to have your hearing evaluated by an audiologist:

  • Does hearing difficulties cause you to talk to family or friends less often than you’d like?
  • Do family members ask you to get a hearing test?
  • Do you feel like you missed out on conversations around you?
  • Do you find it difficult to identify where sounds are coming from?
  • Do you have difficulty following group conversations?
  • Is it difficult to understand conversation when there is background noise?
  • Do you turn up the TV or radio louder than others prefer?
  • Do you often ask others to repeat themselves?
  • If you answered yes to any of these questions, you should get your hearing checked by our Doctor of Audiology.

Type and Degree of Hearing Loss

Results of the audiometric evaluation are plotted on a chart called an audiogram. Loudness is plotted from top to bottom. Frequency, from low to high, is plotted from left to right. Hearing losses can be temporary, permanent, or fluctuating in nature.

What is an Audiologist

An audiologist is a person who has a masters or doctoral degree in audiology. Most Audiologists today have a clinical doctorate. This has been the entry level degree for the past 5 years in the majority of North American Audiology Programs. Doctors of Audiology (Au.D.), audiologist have extensive training academically and clinically. Audiology is the science of hearing. In addition, the audiologist must be licensed or registered by their state to practice audiology, after obtaining over 2000 supervised hours of clinical experience. This helps ensure a high standard of care as well as protecting the public interest. Remember, if you need hearing aids, only Physicians or Audiologists can legally prescribe them. Come see our Doctor of Audiology today!

Types of Hearing Aids

There are many styles of hearing aids. The degree of the hearing loss, power and options required, manual dexterity abilities, cost factors, and cosmetic concerns are some of the factors that will determine the style the patient will use. Ask your Audiologist about affordable hearing solutions to fit your lifestyle!

Do I Need Two Hearing Aids?

Basically, if you have two ears with hearing loss that could benefit from hearing aids, you need two hearing aids. It is important to realize there are no “normal” animals born with only one ear. Simply stated, you have two ears because you need two ears. Two ears provide better “localization” of sounds, better hearing in noisy environments and a number of additional benefits.

How Much do Hearing Aids Cost?

The cost of hearing aids is regulated by the province of Ontario. The total cost will vary based on your level of hearing loss, the brand/model prescribed by your Audiologist, the level of technology you wish to acquire, and your eligibility for government funding.

There are several programs in Ontario that offer financial assistance toward the purchase of hearing aids, such as the Assistive Devices Program (ADP), Department of Veteran Affairs (DVA), and Workers Safety Insurance Bureau (WSIB).

We also have payment plans available!

* Call us today to find out how Auburn and Mountain Hearing Centres can find affordable hearing solutions to fit your lifestyle!

*Details in clinic. Some restrictions may apply.

Hearing Aid Compatibility – Cell Phones – Land Lines

Millions of people who wear hearing aids have a difficult time with the use of cell phones. The problem is the way that sound is emitted over a wireless network. Today’s hearing technology offer a wide variety of solutions such as bluetooth, telecoil and assistive listening devices.

Hearing Aid Battery Information

All batteries are toxic and dangerous if swallowed. Keep all batteries (and hearing aids) away from children and pets. If anyone swallows a battery it is a medical emergency and the individual needs to see a physician immediately. Visit our section on Hearing Aid Batteries under the Products tab for more information.

What Causes Tinnitus?

Tinnitus may originate from various lesions and from different sites. The auditory system involves highly complicated inner ear structures, many afferent and efferent nerve pathways and a great amount of nuclei that form a complex meshwork. Tinnitus can be causes by inner ear damage, medications, stress, underlying medical conditions etc.

Realistic Expectations for the Hearing Aid User

Hearing aids work very well when fit and adjusted appropriately. They are designed to make words and the conversations easier to understand in all situations, without making sounds appear to be too loud. It is important to understand that hearing aids do not “cure” hearing loss. There will still be situations where hearing speech will be difficult. Factors that affect this is the acoustic environment as well as the extent of damage to an individuals auditory pathway all the way to the higher cortical levels of the brain. We don’t just hear with our ears, we hear with our brains!

Tinnitus Treatment and Management

Generally, most patients will not need any medical treatment for their tinnitus. For patients who are greatly bothered by tinnitus, they may use some masking techniques such as listening to a fan or radio which would mask some of their tinnitus. Recently, hearing aid manufacturers are offering products with special tinnitus relief programs. Ask your audiologist for more information about the latest advancements in Tinnitus Management.

Assistive Listening Devices (ALDs)

ALDs can increase the loudness of desired sounds, such as a radio, television, or a public speaker, without increasing the loudness of the background noises.

Candidates for ALDs

People with all degrees and types of hearing loss — even people with normal hearing can benefit from assistive listening devices.

Types of ALDs

There are many assistive listening devices available today, from sophisticated systems used in theaters and auditoriums to small personal systems.

What is a Central Auditory Processing Disorder?

Auditory Processing (also called Central Auditory Processing) refers to the means by which we make sense of what we hear. “Auditory Processing Disorders” refers to the abnormal interaction of hearing, neural transmission and the brain’s ability to make sense of sound.

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Hamilton East

16B-550 Fennell Ave. E
Hamilton, ON, L8V 4S9
Phone: 289-768-6167

Hamilton West

500- 723 Rymal Rd. W
Hamilton, ON, L9B 2W1
Phone: 289-768-8971


905-570 University Ave. E
Waterloo, ON, N2K 4P2
Phone: 888-907-1436

Stoney Creek

3-168 Barton St.
Stoney Creek, ON, L8E 4V6
Phone: 289-203-3256


B3-350 Conestoga Blvd
Cambridge, ON, N1R 7L7
Phone: 888-737-9976


D203-1144 Wilson St. W
Ancaster, ON, L9G 3K9
Phone: 289-203-3195


370 Winston Road
Grimsby, ON L3M 0H2
Phone: 289-206-5364