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Assistive Listening Devices

Typically, hearing aids are the primarily form of treatment for hearing loss. However, there is a wide range of products that assist patients such as amplified phones, alert systems, Bluetooth devices, and FM systems. Ask our audiologist if you are having difficulty in certain situations.

ConnectLine Streamer Pro

When hearing aids are linked to the ConnectLine Streamer Pro, almost any audio source can be transmitted through the Streamer Pro to the hearing aids using a wireless Bluetooth connection or a mini-jack cable.

This easy to use device works like a remote control for adjusting program settings, volume, and allowing easy access to mobile phones, landline phones, laptops, TVs, and MP3 players. Audio is directly streamed to your hearing aids, turning them into wireless headsets.

Most of the ConnectLine products need a Streamer to function.

ConnectLine Streamer Pro

ConnectLine Phone Adapter

Don’t miss important phone calls, or important details with the ConnectLine Phone Adapter.

This device uses your existing landline phone to turn your hearing aids into a wireless, hands-free headset due to the built-in microphone inside an Oticon Streamer Pro. When receiving an incoming call, you will hear a call alert in the hearing aids. By pushing the phone button on the Streamer Pro, the phone is picked up and transferred to the hearing aids- without having to go to the phone! The ConnectLine has a wireless range of 30 metres, so users can answer and hear calls from almost any room in the house.

ConnectLine Phone Adapter

ConnectLine MicroPhone

The ConnectLine Microphone is a clip-on microphone that sends the voice of whoever is wearing the microphone to your hearing instruments.

This device is lightweight and discreet and works together with your Streamer Pro, picking up the desired wearer’s voice, reducing surrounding environmental noise, and sending the sounds to your hearing aid.

With more direct sound from the ConnectLine Microphone, you will be able to communicate more clearly on a one-to-one basis in demanding listening environments such as the car, or crowded places.

ConnectLine MicroPhone

ConnectLine Remote Control

The ConnectLine Remote Control offers volume control and program setting functions for your Oticon hearing aids. Lightweight and easy to use, this remote control fits in the palm of your hand for easy access.

ConnectLine Remote Control

AccessLine ComPilot

The ComPilot is a streaming accessory that allows users to enjoy cell phone calls and high-clarity stereo sound quality for multimedia audio through their hearing aids.

Thanks to Bluetooth, the ComPilot can be easily connected to a huge range of cell phones, smartphones, computers, tablets, music players and more.

It can also be used as a remote control, for changing the hearing aids’ program and volume, and offers VoiceAlerts for easy interaction.

AccessLine Compilot

AccessLine ComPilot TVLink Bundle

This Bundle comes with a Phonak TVLink S Base Station and is used with a Phonak ComPilot or ComPilot Air. It turns any Phonak wireless hearing aid into a wireless TV headset with stereo sound quality. This bundle also allows you to connect with other audio, entertainment, or communication devices.

The TVLink S Base Station also comes with a charging dock for charging your ComPilot.

AccessLine Compilot Bundle

DECT Cordless Phone

This cordless phone looks like a regular phone, but is actually much more powerful, transmitting sound to both ears simultaneously, reducing noise and maximizing understanding.

The phone includes a booster mode for those moments when users are not wearing their hearing aids, and thanks to the wireless streaming, the user can hold the phone in a regular manner. Family members without a hearing loss can use the cordless phone just like a regular phone.

Ask for a Demo at one of our clinics!


  • Optimized vibrating and ringtone alert.
  • Hands-free option.
  • Phone book (up to 300 entries).
  • Answerphone “Voicebox” and more!

DECT Cordless Phone

Roger Pen

The Roger Pen boosts speech understanding in all noise levels and distances. It wirelessly transmits the speakers voice directly to your hearing aids. This device is ideal for clients with significant hearing loss and are looking for a way to increase their ability to understand speech in demanding noise environments, or when there is distance from the conversation partner.

Depending on whether the Roger Pen is lying on a table, held in a hand, or worn by the speaker, this device will automatically work to provide the best possible performance. This device can also be used for hands-free cell phone use, or connected by an audio cable to the TV due to its Bluetooth capabilities.

Roger Pen

AccessLine PilotOne

The Phonak PilotOne is an easy to use remote control for clients with Phonak Venture hearing aids. It adjusts the volume and program settings of the hearing aids with 4 simple buttons: Home, Volume up, Volume down and Program.

Designed for maximum impact and ease of use. Its clever simplicity and ergonomic design make it very user-friendly.

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Hamilton East

16B-550 Fennell Ave. E
Hamilton, ON, L8V 4S9
Phone: 289-768-6167

Hamilton West

500- 723 Rymal Rd. W
Hamilton, ON, L9B 2W1
Phone: 289-768-8971


905-570 University Ave. E
Waterloo, ON, N2K 4P2
Phone: 888-907-1436

Stoney Creek

3-168 Barton St.
Stoney Creek, ON, L8E 4V6
Phone: 289-203-3256


B3-350 Conestoga Blvd
Cambridge, ON, N1R 7L7
Phone: 888-737-9976


D203-1144 Wilson St. W
Ancaster, ON, L9G 3K9
Phone: 289-203-3195


370 Winston Road
Grimsby, ON L3M 0H2
Phone: 289-206-5364